Title: How to Fix Installation Issues for Xbox Games on Windows Computer
Introduction: Are you facing difficulties installing your favorite Xbox games from the Microsoft Store or Xbox app on your Windows computer? Fret not, as we've compiled a comprehensive guide to help you resolve these installation issues. Follow these steps to get your games up and running smoothly.
Ensure Consistent Account Login:
- Log in to both the Microsoft Store and Xbox app using the same Microsoft account.
- Confirm your credentials and ensure you've entered the correct PIN/password.
Check Date, Time, and Time Zone Settings:
- Verify that your computer's date, time, and time zone settings are accurate.
- In Windows 10, enable "Set time automatically" and "Set time zone automatically." In Windows 11, select the correct time zone.
- Ensure that your region settings match your actual location.
Alternate Installation Method:
- If using the Xbox app, attempt installation from the Microsoft Store Library.
- Conversely, if using the Microsoft Store, try installing the game through the Xbox app.
Run PowerShell Command:
- Execute the provided PowerShell command as an administrator.
- Be prepared to ignore any red error messages during the process.
- After completion, attempt to install the game again.
Delete Microsoft Store Local Cache:
- Navigate to
C:\Users\<YourUsername>\AppData\Local\Packages
. - Locate the "Microsoft.WindowsStore" folder and delete the "LocalCache" folder within it.
- Restart your computer and try installing the game anew.
- Navigate to
Repair or Reset Xbox App and Microsoft Store:
- Open Windows Settings and access "Apps."
- Find the Xbox app and Microsoft Store, click on them, and select "Repair."
- If issues persist, opt for the "Reset" option.
Update Apps and System:
- Open Microsoft Store, click "Library" on the bottom left, and choose "Get updates."
- Update all apps and ensure your Windows system is up to date.
Install Xbox Identity Provider and Gaming Services:
- Visit the provided Microsoft website link and install Xbox Identity Provider.
- If not already installed, also install Gaming Services from the Microsoft Store.
Start Relevant Services:
- Open the Services application.
- Ensure that services like "IP Helper," "Xbox Services," "Windows Update," and "Gaming Services" are running as automatic.
Modify Installation Drive:
- In Windows Settings, navigate to "Storage."
- Click on "Advanced storage settings" and select a different drive if you encounter issues installing to your current drive.
Rename WP System and Windows Apps Folders:
- Take ownership of the "WPSystem" and "WindowsApps" folders and rename them to "WPSystem.old" and "WindowsApps.old," respectively.
Adjust Internet Options:
- Open Internet Properties (inetcpl.cpl) and ensure that all TLS versions (1.0, 1.1, 1.2, 1.3) are enabled.
Update Windows Using Media Creation Tool:
- If all else fails, consider updating your Windows to the latest version using the Media Creation Tool for Windows 10 or Windows 11. This process ensures your operating system is current.
Conclusion: These step-by-step instructions should help you overcome installation issues when trying to install Xbox games from the Microsoft Store or Xbox app on your Windows computer. By following these methods, you can enjoy your favorite games without any hassle. Remember to keep your system and apps updated regularly to prevent similar issues in the future.
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