Introduction:
In this article, we will guide you through various steps to resolve installation errors when trying to install the Starfield game from the Xbox App or Microsoft Store on your Windows computer. If you have encountered error codes like 0x80073D0D or 0x80070005, these troubleshooting steps should help you get the game up and running smoothly.
Please Note: Follow these steps carefully and ensure that you have a backup of important data before making any changes to your system.
Prerequisites:
Before we begin, make sure you have the following:
- A Windows computer with an internet connection.
- Administrator access to your computer.
Step 1: Change Installation Drive
- Open Windows Settings by pressing
Win + I
. - Go to "System" and select "Storage."
- Click on "Change where new content is saved."
- Change the drive where new apps will be saved. If you were trying to install it on a C drive, switch to a different drive (e.g., D, E).
- Apply the change, then change it back to your preferred drive.
- Try to install the game again.
Step 2: Ensure Consistent Account Login
- Log in with the same Microsoft account on both the Microsoft Store and Xbox App.
- Open the Microsoft Store, click on your profile, sign out, and then sign in with the same account.
- Similarly, in the Xbox App, sign out and sign back in with the same account.
- Ensure that your PIN or password is correctly entered.
Step 3: Verify Date, Time, and Time Zone Settings
- Right-click on the date and time in the system tray and select "Adjust date and time."
- Ensure that "Set time automatically" and "Set time zone automatically" are turned on.
- If necessary, manually select the correct time zone.
- Click "Sync now."
Step 4: Install or Reinstall the Game from the Microsoft Store Library
- Open the Microsoft Store and click on "Library" (bottom left).
- Locate the game and click "Install" from the Library.
Step 5: Run PowerShell Command
- Copy the provided PowerShell command
- Type "PowerShell" in the Windows search box, right-click "Windows PowerShell," and select "Run as administrator."
- Allow permissions by clicking "Yes."
- Paste the command and press "Enter." Ignore any red error messages; let the process complete.
- Close the PowerShell window.
Step 6: Delete Microsoft Store Local Cache
- Open File Explorer and navigate to "C:\Users\YourUsername\AppData\Local\Packages."
- Find the folder starting with "Microsoft.WindowsStore" and open it.
- Locate the "LocalCache" folder, right-click, and select "Delete."
- Restart your computer.
Step 7: Repair or Reset the Xbox App and Microsoft Store
- Type "Xbox app" in the Windows search box, right-click it, and select "App settings."
- Click on "Repair." If the issue persists, click "Reset."
- Do the same for the Microsoft Store.
Step 8: Update Windows and Apps
- Open Microsoft Store.
- Click on "Library" (bottom left).
- Click "Get updates" and update all apps.
- Try installing the game again.
Step 9: Install Xbox Identity Provider and Gaming Services
- Copy the provided link for Xbox Identity Provider and open it in a browser.
- Click "Get" or "Install" (if not already installed).
- Repeat the process for Gaming Services.
Step 10: Start or Restart Services
- Type "Services" in the Windows search box and open it.
- Find and double-click "IP Helper." Set "Startup type" to "Automatic" and click "Start."
- Do the same for Xbox services, Windows Update, Gaming Services, Microsoft Store Install Service, and Background Intelligent Transfer Service (BITS).
- Ensure all these services are running.
Step 11: Update Windows to the Latest Version
- Open "Settings" (Win + I).
- Go to "Windows Update" or "Update & Security."
- Click "Check for updates" and install any available updates.
- Restart your computer.
Step 12: Run WS Reset Command
- Type "WS reset" in the Windows search box and run the command.
- Wait for it to complete; it will open the Microsoft Store.
Step 13: Uninstall and Reinstall the Xbox App and Microsoft Store
- Type "Xbox app" in the Windows search box, right-click it, and select "Uninstall."
- Repeat the same process for the Microsoft Store.
- Restart your computer.
- Reinstall both apps.
Step 14: Rename WPSystem and WindowsApps Folders
- Open File Explorer and navigate to
C:\Program Files\WindowsApps
. - Right-click the WPSystem folder, select "Properties," go to the "Security" tab, and change ownership to "Everyone."
- Rename WPSystem to WPSystem.old.
- Follow similar steps to rename the WindowsApps folder to WindowsApps.old.
- Restart your computer if needed.
Step 15: Adjust Internet Options
- Type "inetcpl.cpl" in the Windows search box and open it.
- Go to the "Advanced" tab.
- Ensure that "Use TLS 1.0," "Use TLS 1.1," "Use TLS 1.2," and "Use TLS 1.3" are all checked.
- Click "Apply" and then "OK."
Step 16: Update Windows Using the Media Creation Tool (Optional)
- For Windows 10, use this link and for Windows 11, use this link.
- Follow the provided instructions to update your Windows version.
Conclusion: By following these steps, you should be able to resolve installation errors for the Starfield game on the Xbox App or Microsoft Store. Remember to restart your computer as needed and ensure that your data is backed up before making any changes. If you encounter any issues, feel free to seek further assistance or leave.
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