Here are 7 ways to fix PS5 error code CE-117740-0:
- Restart your PS5. This may seem like a simple solution, but it can often fix minor errors. To restart your PS5, hold down the power button for about 7 seconds until it turns off. Then, wait a few seconds and turn it back on.
- Check your internet connection. Make sure that your PS5 is connected to the internet and that your internet connection is stable. You can test your internet connection by going to Settings > Network > Test Internet Connection.
- Update your PS5 system software. Sony regularly releases system software updates for the PS5 that can fix bugs and improve performance. To check for updates, go to Settings > System > System Software > System Software Update.
- Rebuild your PS5 database. This can help to fix corrupted data that may be causing the error. To rebuild your database, start your PS5 in Safe Mode and select Rebuild Database.
- Delete and reinstall the game. If the error is occurring with a specific game, try deleting the game data and reinstalling it. To delete the game data, go to Settings > Storage > [Game] > Delete. Then, go to PlayStation Store and reinstall the game.
- Initialize your PS5. This will erase all data from your PS5, but it can be a last resort if you're unable to fix the error any other way. To initialize your PS5, start it in Safe Mode and select Initialize PS5 (Reinstall System Software).
- Contact PlayStation support. If you've tried all of the above and you're still having the error, you can contact PlayStation support for help. They may be able to provide you with additional troubleshooting steps or send you a replacement console.
Here are the steps on how to do each solution in detail:
1. Restart your PS5.
- Hold down the power button on the front of your PS5 for about 7 seconds until it turns off.
- Wait a few seconds and then turn your PS5 back on.
2. Check your internet connection.
- Go to Settings > Network > Test Internet Connection.
- The test will show you your internet connection speed and latency. If your connection is slow or unstable, try restarting your router or modem.
3. Update your PS5 system software.
- Go to Settings > System > System Software > System Software Update.
- If there is an update available, select Download and Install.
4. Rebuild your PS5 database.
- Turn off your PS5 and then unplug the power cord from the back of the console.
- Wait 30 seconds and then plug the power cord back in.
- Press and hold the power button until you hear two beeps.
- Select 7. Rebuild Database.
- The PS5 will rebuild its database and then restart.
5. Delete and reinstall the game.
- Go to Settings > Storage > [Game] > Delete.
- Go to PlayStation Store and reinstall the game.
6. Initialize your PS5.
- Turn off your PS5 and then unplug the power cord from the back of the console.
- Hold down the power button and the eject button until you hear two beeps.
- Connect your PS5 controller to the console using a USB cable.
- Press the PS button on the controller.
- Select Initialize PS5 (Reinstall System Software).
- Follow the on-screen instructions to initialize your PS5.
7. Contact PlayStation support.
- Go to the PlayStation website and click on Contact Us.
- Select PS5 from the menu.
- Select Error Codes.
- Enter the error code CE-117740-0 and click on Submit.
- A PlayStation support representative will contact you shortly.
I hope this helps!
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