If the fingerprint sensor on your Redmi K60 is not working, here are a few troubleshooting steps you can try:
Method 1: Restart Your Device
Sometimes, a simple restart can fix minor issues with the fingerprint sensor.
Method 2: Clean the fingerprint sensor
Make sure the fingerprint sensor is clean and free of any dirt or debris. A small amount of oil or dirt on the sensor can affect its performance.
Method 3: Update your device
Make sure your device is running the latest software version. Updating to the latest version may fix any bugs or glitches affecting the fingerprint sensor.
Method 4: Check the fingerprint settings
Go to the "Settings" menu, select "Fingerprint" and make sure the fingerprint sensor is turned on and properly configured.
Method 5: Register your fingerprints again
If the sensor is not recognizing your fingerprints, you may need to register them again. Go to the "Settings" menu, select "Fingerprint" and then "Add fingerprint" to register your fingerprints again.
Method 6: Check the Fingerprint sensor Hardware
If none of the above steps work, then the issue may be with the fingerprint sensor hardware. In this case, you should take your device to a Xiaomi service center for repair.
Note: Keep your phone updated, avoid using third-party fingerprint scanner applications and avoid using the fingerprint scanner when your hand is wet.
Method 7: Factory reset
If none of the above steps work, you can try performing a factory reset on your device. This will restore your device to its original settings and may fix any software issues affecting the fingerprint sensor. However, keep in mind that a factory reset will erase all data and settings on your device, so make sure to back up your important files and data before proceeding.
Method 8: Check for software updates
Sometimes, software updates can fix issues with the fingerprint sensor. Go to the "Settings" menu, select "About phone" and then "System updates" to check for any available updates.
Method 9: Check for third-party apps
Some third-party apps can interfere with the fingerprint sensor and cause issues. Try uninstalling any recently installed apps and see if that resolves the issue.
Method 10: Check for a case or screen protector
Sometimes, using a case or a screen protector can affect the fingerprint sensor. Make sure the sensor is not blocked or covered by anything, and try using your device without a case or screen protector to see if that resolves the issue.
It's important to note that if your device is still under warranty, you may be able to get it repaired or replaced free of charge. If you are not sure about the warranty status of your device, please contact your device's manufacturer or service center.
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